Bad Service "Pushing the Buck"

Item: Nedbank
Rating: 1
Author: Ashley N

From the 12th February 2018, I have been trying to get two paid up letters /account closed letters from Nedbank but I have been unsuccessful. I have even tried Ask once and client feedback emails but still unsuccessful. I have proof of all my correspondence if required. I just need Nedbank to provide me with paid up letters please for my cheque account and credit card. I would really appreciate Nedbanks assistance.

Helpful (0)

Replies (2)

Nedbank's replyOfficial

06 Mar 2018, 20:23

Dear Ashley

We sorry to hear about your experience. A Resolution manager will contact you within business hours to assist you further with your concerns.

Regards

Client Experience Team

Nedbank's reply06 Mar 2018, 20:23

Official

Dear Ashley

We sorry to hear about your experience. A Resolution manager will contact you within business hours to assist you further with your concerns.

Regards

Client Experience Team

Ashley N's updateReviewer Update

12 Mar 2018, 13:58

I really really appreciate your assistance. Thank you for going the extra mile.

Ashley N's update12 Mar 2018, 13:58

Reviewer Update

I really really appreciate your assistance. Thank you for going the extra mile.