SM
Sisanda M

1 reviews | Active since Aug 2016

26 Aug 2016, 07:43

bad service: personal loan section

<p>I app**** for a loan at Nedbank ladt week Thursday, I was approved I went to sign the agreement on Saturday and 7 days later I still have not received the fubds. What is worse is that I am Nedbank client funds should not take this long to be cleared, I called the call centres and nobody seems to know why I have not received the money. This was my first time applying for a loan amd I must say Nedbank has given me the worst experience, no cumminicayion, no explanations I have to be the one digging and asking for answers as to why there is a delay and still get zero answers. </p>

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Replies (1)
Nedbank
Nedbank's reply26 Aug 2016, 09:36
Official

Dear Sisanda,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team