BAD SERVICE NEDBANK KEYWEST MALL

My sister received apalling service from Nedbank in Keywest Mall today, from a consultant named Martha. She talks to clients in such a disrespectful manner... My sister was told that she had to come back to Nedbank the following day, because the person who was supposed to have been able to assist her had left... This was at 2pm in the afternoon. I have never heard of such unprofessional service where a bank turns clients away because nobody is able to assist you...