Bad Service Nedbank

As a Nedbank user I am extremely frustrated and annoyed by how Nedbank is able to just approve a debit order on my behalf without my concent. I was looking for insurance quotations so I had called a few places getting quotes for insurance and one of the places I had called was Budget insurance getting a quote and next day all.of a sudden a debit order has been done on my Nedbank account without my concent or nothing of such sort. I'm extremely frustrated and annoyed by this as I didn't even take the insurance with Budget Insurance I ended up going with Iwyzze. Now I must end up with 2 insurance companies looking to deduct from my account coming month end. Please I honestly feel this is unacceptable and should be dealt with immediately 😑