WP
Warren P

1 reviews | Active since Jun 2018

25 Jun 2018, 13:05

Bad service Nedbank callcentre

Call centre give client wrong information regarding dispute I logged on the 14 June and now 10 days gone I followed up this morning and spoke to Richard he closed that I must have a case number which the other agents never told me and it takes 45 working days to investigate of which I waisted 10 days already cause the wasn't a case number to investigate

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Replies (1)
Nedbank
Nedbank's reply25 Jun 2018, 13:09
Official

Dear Poenpoen

We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.

Kind regards

Client Service Support