BAD SERVICE = NEDBANK

I am a client of Nedbank for the last 10 years. I had over a 100 accounts with Nedbank. (insolvent estate accounts) They gave me a Nedbank Business online service to manage my accounts and to make transfers on this system. After all these years they are now starting to treat me like a ********. I am responsible for making payments out of those accounts, but they have stopped me in doing my job by making some of my accounts dormant or to transfer the money to their own suspense accounts. They have requested me for finger prints to do the necessary verifications. I have given them my finger prints, but they still don't allow me to make the transfers as they have not lifted the dormancies. I have never experienced this kind of bad service at any other bank. It is as if they know that they are collecting interest and bank charges from insolvent estates accounts and that is why they are dragging out the procedures so they benefit.