Bad Service, makes clients feel like beggars

<p> I recently moved from FNB to Nedbank after bein promised the world. I changed my salary and debit order details and app**** for a perosnal loan to pay all obligations I had with FNB. Its been a week and I have to call everyday and make follow ups myselgf as the branch consultant gives information in dribs and drabs and seems unfazed. I had to follow up with the call centre myself and can not even liase directly with them and constantly have to revert back to same consultant who is not of ANY help at all. </p> <p>WIll the application be declined or accepted and should I move back to FNB who usually gave approvals or answers within the hour????</p> <p>Take pride in your work and take clients seriosuly please</p>