1 reviews | Active since Jul 2015
Bad service,lack of feedback
<p>I am very frustrated about the delay in updating my ITC profile, as you can see below it shows I have being defaulting the account since 2014 which is incorrect. This account was paid every month and it is disappointing to know that I have being declined home loan application because of this and one of the banks is Nedbank.</p> <p> </p> <p>I am going to report this to the credit ombudsman if it is not resolved immediately because as a consumer I have done all I could to ensure that this account is paid in full and that there were no defaults made.</p> <p> </p>
Dear Ntombi,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Ntombi,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team