1 reviews | Active since Dec 2013
BAD SERVICE IN MONEY TRANSFER TO BANK OF TOGO
I went to a Nedbank in Bryanston Shopping centre and I asked them to help me transfer an amount of R 4500.00 to a bank in Togo, I was asked to complete paperwork which I did and he asked me when do I want the funds to be transferred, I told him that I want the funds transferred yesterday.<br> <br> Today being 02 September 2015, 15h00 pm the funds have not been transferred and God knows when they are going to be transferred.<br> <br> I find the service with Nedbank very disturbing, i have been a client with Nedbank since the days of Peoples Bank and I do not appreciate the treatment I get whenever I go to a Branch.<br> <br> I want this to be addressed with the manager, communication is the key in an department.
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
