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antonette.radine antonette.radine
1 reviews | Active since Sept 2016
28 Dec 2017, 11:59
Bad service from nedbank branch
From the moment i walked in the door the attitude and service from nedbank park station was bad
They couldnt greet me at the door and told me to come back tomorrow for a query that was already reflecting on my bank statement
Helpful (0)
Replies (3)0
Replies (3)
Nedbank's replyOfficial
28 Dec 2017, 12:33It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply28 Dec 2017, 12:33
Official
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
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antonette.radine antonette.radine's updateReviewer Update
09 Jan 2018, 12:43I will not revert my complaint the first gentleman that called me was very helpful. However when i recieved a call from the person from the branch they were unprofessional and called just because they had to. The person didnt even understand the reason for my complaint and wasnt interested in findind out why either and rather askes me "are u fine now"
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antonette.radine antonette.radine's update09 Jan 2018, 12:43
Reviewer Update
I will not revert my complaint the first gentleman that called me was very helpful. However when i recieved a call from the person from the branch they were unprofessional and called just because they had to. The person didnt even understand the reason for my complaint and wasnt interested in findind out why either and rather askes me "are u fine now"
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antonette.radine antonette.radine's updateReviewer Update
09 Jan 2018, 12:50No thank u
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antonette.radine antonette.radine's update09 Jan 2018, 12:50
Reviewer Update
No thank u