Bad service from Nedbank

<p>My homeloan bond is scheduled to be debited on the 7th of each month and has been for many years. Nedbank recently debited it almost two weeks early. I reported it to the Homeloan division (Shaun H). I spent over 40 minutes on the phone. I was told that it could take up to three days to be sorted out. It was never sorted out. I wonder how many other families Nedbank has crippled financially from a cashflow point of view? A mere ‘Apology for the inconvenience’ is unacceptable.</p>