Bad service from ***** department

<p>I purchased online at an overseas store. Nedbank put a hold my card which is understandable. No one called to tell me though until after a called at 09:10 to report that my card was declined when I tried to use it.usually I get. A call or sms first thing. When I complained about the delay in notifying the lady was very. Insolent. She didn't apologize. I asked her to make note of the fact that I didn't get an sms or call first thing and to put me through to rate service. She HUNG UP!!!! And I received no return call. I don't know if or when my card will be unblocked as she HUNG UP!</p>