BAD SERVICE FROM DSV NEDBANK (CARD DISTRIBUTION

NEDBANK (DSV) CARD DISTRIBUTION TEAM IS PATHETIC , THEY DO NOT HAVE A SENSE OF URGENCY. I HAVE BEEN WAITING FOR MY CREDIT CARD TO BE DELIVERED TO MY WESTGATE BRANCH EVEN NOW I AM STILL WAITING . TODAY IS THE 5TH DAY .THEY SAID THEIR SLA IS 4-5 WORKINGS DAYS AND MY CARD WAS ORDER LAST WEEK ON THE 13TH OF JUNE . AND I HAVENT RECIEVED NOTIFICATION THAT MY CARD IS DELIVERED. I NEED MONEY URGENTLY TO PAY FOR MEDICAL EXPENSES HENCE I REQURED URGENT ASSISTANCE. I AM REALLY DISSAPOINTED HONESTLY . WAITING FOR SO LONG JUST TO GET A MERE CREDIT CARD TO BE DELIVERED TO MY BRANCH. WHENEVER I CALL I GET NO HELP AT ALL. PLEASE CAN THIS MASSAGE REACH THE HIGHEST RELEVENT DEPARTMENT TO ASSIST ME PLEASE I REALLY NEED HELP BECAUSE I NEED TO PAY FOR HOSPITAL BILL.