JA
Jillian A

1 reviews | Active since Oct 2014

26 Nov 2015, 14:35

BAD SERVICE FOR PENSIONER AT NEDBANK

good day. <br> today at Nedbank Southdale, I Mr. M Naidoo went to cash a business cheque. i was at the teller point for 45min to just cash the cheque. <br> my fingerprints was taken atleast 6 times as well as 7 photgraphs of me without any explanation for this. <br> after this procedure the teller went away to confirm the cheque and still never gave me an explanation as to why this was done. i am a pensioner as was very annoyed with the service i received and also the time wasted at the teller seeing that there wasnt a que. to top it off, this is the pensioners que. i requested to speak to the manager and waitied 10min who failed to pitch up. <br> <br> my contact details are as follows Mr. M Naidoo ***. <br> <br> this is very bad service i must say

0
Replies (1)
Nedbank
Nedbank's reply26 Nov 2015, 15:39
Official
Hello Jilzy,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team