1 reviews | Active since Dec 2016
Bad Service - Dont Care about their Customers
<p>Nedbank feel that they can just take everyone money, when you are trying to pay them off the best you can with as little as you have.</p> <p> </p> <p>Nedbank took their monthly installment which I have no problem with but over and above that they took another R8600. I only have R1500 in my account which has to somehow last me until the end of January, to try and feed my kids and look after them.</p> <p> </p> <p>They are refusing to assist and reversed any of the debit orders, even though they are getting the installments. Nedbank has left me and my two kids I am rtrying to support on my own with nothing, not a cent. They dojnt care about their customers and are not even willing to try and assist or make a plant o sort any problems out. Sharon ( Manger) from Nedbank Personal Loan Legal department was the most rude and unhelpful manager / customer care person I have ever spoken to at Nedbank.</p> <p>Nedbank staff should all go on customer relations management courses as they are all rude and have no idea how deal with their customers.</p> <p> </p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
