Bad service. **** service ever

I am very frustrated(crying) .Went to the bank to apply for account yesterday. They were offline. Again today in the morning went for same account, got there and the guy by the name of mxolisi assisted me however he gave **** service he advised that I shud activate my old account that is dormant so there is no need for new one.Went out to get R50 for activation. He said I must que to the enquiries for new card collection. I stood on the que from 08h30 till 11h00. Then I was assisted by a lady .don't hv her name but she's dark african.This lady was very rude and she said \who told you to come here? I dnt take money here \" then I asked her wher should I go because I wanna activate my card she said\" go ask the consultant that assisted you\".i was starting ques left n right..finally paid for my card when going back to collect my card the very same lady said I won't be getting any card until I make 3 deposit and ill be getting that card after 3 months, with a very rude voice and attitude written all over her face<br> This came as a surprise to me because mxolisi said should pay and que for my card. I asked her if I can make a deposit immediately she said no with attitude.i started crying"