Bad Service by nedbank

Bad service by Nedbank Clearwater!!!! I have been taken back and forth for a payment reversal for over a month... Nomphumelo Zungu and Cyril Mathonsi have been assisting me with this but nothing for a month has been resolved... too quick I taking your money when it's time for them to pay you the drag they feet, for a technical error caused by they own Banking APP. #hellopeter #badservice #banks