mM
molleen M

1 reviews | Active since Mar 2014

19 Nov 2015, 05:36

bad service by consultant

I responded to an sms sent to me by nedbank personal loan and the lady that took my call was very rude and impatient. The lady hung up on me while I still spoke to her and could not assist me. This is very bad service as I have been a client for years and have been honouring my payments.

0
Replies (1)
Nedbank
Nedbank's reply19 Nov 2015, 08:28
Official
Hello mhinamakaavi,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards
Client Experience Team