Bad service - business banking

2 of the bank we use for business banking sent us statements for our accountants by email. Nedbank refused. Lloyd Mashike said they never send statements and do things the old fashioned way requiring companies to visit the branch to get statements.<br> <br> This is ridiculous and a huge waste of time. If a customer is emailing a request from their company email, and prepared to furnish identification info why is it so difficult to oblige? Why is it no issue for FNB & Standard Bank but an issue for Nedbank?<br> <br> So disappointed in Nedbank. Such bad service!! And Lloyd was extremely rude, not just unhelpful. The most helpful bank was FNB. I'm not surprised Nedbank is not very popular for business banking!