1 reviews | Active since Jan 2017

16 Jan 2017, 09:22

Bad service at Nedbank

<p>I got a Nedbank Credit card in November, they told me that they have sert up a debit order for me and that the will take the money every month on the 25th, starting from the 25th of December. when i called them to inqure about my aacount just before the debit order ment off they told me that the Debit order was not active and i will have to make a manual payment. fine, i made the payment and i paid more money because they told me that i had gone over my limit. Then i tried using my card, it wouldnt work. when i went to the branch they told me that my account was blocked because i was owing. i told them that i had paid, but no one could help me.</p> <p> </p> <p> </p>

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Replies (1)
Nedbank
Nedbank's reply16 Jan 2017, 09:46
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team