Bad service at Milnerton branch

<p>My husband has several accounts with Nedbank and has been for many years.</p> <p>We went there yesterday afternoon, 20th .for them to witness his signature. We were pleased to see the banking hall was emply except for gentleman sitting at the enquiry counter being helped by the enquiry staff member, we waited at at the enquiry counter for 20 minutes without even being acknowledged by any of the staff. Eventually we asked on of the two sales consultants sitting in the banking hall to assist us as we had waited so long with no acknowledgement. He went into the back to speak to the "Manager" after several minutes he came back and gave our documents back to the enquiry lady who was still assisting the same client. No other staff member made any attempt to help us.</p> <p>We went and stood back at the enquiry counter where we were still ignored.</p> <p>Eventually feeling very frustrated we asked for our documents back which she handed back to us without one single word.</p> <p>I told her I thought she could have at least acknowledged us and she never uttered a word!</p> <p>We feel its an absolute disgrace that we were the only two people in the banking hall except for the client, still at the enquiry counter and nobody made any effort to assist us.</p> <p>What shocking service!</p> <p>We have since spoken to other people who have dealt with Nedbank Milnerton and they have also had similar experiences.</p> <p>This is very unfortunate as ther getting a very bad name.</p> <p> </p>