Bad service as ever, so ****ed ntlax

1. i visited the branch lat month to cancel a debit order and i was told that it will be cancelled, to my surprise, the same debit order that i requested to be cancelled went through again. i need this to be sorted out now as i speak i don't have the time to waste again to visit the branch <br> <br> 2. i activated my cellphone and internet banking at the same branch but this morning when i tried to do internet and cellphone banking i got an error message that i need to visit the branch to activate my profile , what joke is this people, iam so not impressed with the kind of service iam getting .<br> <br> solutions requested: i want the debited amount to be reversed immediately and my internet and cellphone banking to be activated on my profile.<br> <br> please get someone knowledgeable to contact me regarding this, i would also appreciate if the centurion branch manager can also contact me.