DK
Deon K

1 reviews | Active since Mar 2018

03 Sept 2018, 10:26

Bad service and worst bank by far

Nedbank is possibly the worst bank for a business account,I have to 4 different branches just for them to change the bundle on my account,signed the papers everything and nothing has changed still the same,I have been to the Nedbank at springs mall spoke to Dean the business banker and promised he will sort it out 2 months later and still nothing,he doesn’t reply on my emails nothing. Spoken to Rowen at the contact center who promised me someone will contact me last week already but still no light at the end of the tunnel.

Sad to say Nedbank just lost me as a customer on both my business accounts and me and my wife professional banking accounts,I will be closing them today.

Nedbank will never get any support from me again weather it’s banking,vehicle finance or credit cards. You guys have just proven to have the worst service delivery out all major banks

0
Replies (1)
Nedbank
Nedbank's reply03 Sept 2018, 10:40
Official

Dear Deon

We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.

Kind regards

Client Service Support