Bad service and they do not care for their customers

<p> </p> <p>a few days ago i contacted nedbank call centre to finally close my account as i was not satisfied with their service to me, i was directed to a nearest branch to do so. i went to Nedbank Parktown to close my two accounts with them. The lady who assisted me was helpful and she asked where they should transfer the remaining monies in my account, as my current bank account is not active , i did not have anywhere to deposit it. . this morning i get notification that the moneys on both accounts has been deposited into Nedbank Parktown account. so obviously i called them to find out when can i come get that money. i was told this long story and spoke to this useless Manager called Melanie or something, she said she is the branch manager there. this woman is a fool of note she kept telling me that nedbank does not transfer anything less than 100k , my query was when can i get my money, it may seem little but to me its a lot of money it will buy me bread for couple of weeks, Melanie has just confirmed to me that nedbank does not care for its customers and its idiots like her that will chase your customers away. I WANT MY MONEY. instead of giving nedbank that money i would rather donate it to someone. Nedbank has ****** my money</p>