MA
Mervin A
1 reviews | Active since Feb 2011
06 Jun 2018, 15:37
Bad Service and stinking attitude
Worst Service EVER from NEDBANK Sandton (Mandla Square) went into the branch about a week ago to collect a new Greenbacks card, to my suprise I was advised that the card wasnt liked to the correct CSI profile..... Asked for it to be corrected but nothing has happened since.... The staff is also rude and very unproffenssional and dont seem to understand their own prodcuts or systems.... Gentleman naed Niko (not sure if its spelled correctly) first wanted to hear the teller side of the instead of mine....
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Replies (5)0
Replies (5)
Nedbank's replyOfficial
06 Jun 2018, 16:35Dear Mevo
Thank you for bringing this to our attention. Our Team will be in touch with you to assist further.
Kind regards
Client Service Support
Nedbank's reply06 Jun 2018, 16:35
Official
Dear Mevo
Thank you for bringing this to our attention. Our Team will be in touch with you to assist further.
Kind regards
Client Service Support
MA
Mervin A's updateReviewer Update
08 Jun 2018, 09:27So to make matters worse Nedbanks - Complaints Centre calls and assures me that they will send me all their contact details via e-mail for me to give them feedback as to how my complaint has been handled- Nothing as yet, also the branch calls and gets a junior to plan the branch manager who starters when we need to discuss the issue.... He wasn't even able to address my issues what the Heck is going on at Nedbank?????????????? bad Service Continues......
MA
Mervin A's update08 Jun 2018, 09:27
Reviewer Update
So to make matters worse Nedbanks - Complaints Centre calls and assures me that they will send me all their contact details via e-mail for me to give them feedback as to how my complaint has been handled- Nothing as yet, also the branch calls and gets a junior to plan the branch manager who starters when we need to discuss the issue.... He wasn't even able to address my issues what the Heck is going on at Nedbank?????????????? bad Service Continues......
MA
Mervin A's updateReviewer Update
08 Jun 2018, 09:28So to make matters worse Nedbank's - Complaints Centre calls and assures me that they will send me all their contact details via e-mail for me to give them feedback as to how my complaint has been handled- Nothing as yet, also the branch calls and gets a junior to plan the branch manager who starters when we need to discuss the issue.... He wasn't even able to address my issues what the Heck is going on at Nedbank?????????????? bad Service Continues......
MA
Mervin A's update08 Jun 2018, 09:28
Reviewer Update
So to make matters worse Nedbank's - Complaints Centre calls and assures me that they will send me all their contact details via e-mail for me to give them feedback as to how my complaint has been handled- Nothing as yet, also the branch calls and gets a junior to plan the branch manager who starters when we need to discuss the issue.... He wasn't even able to address my issues what the Heck is going on at Nedbank?????????????? bad Service Continues......
MA
Mervin A's updateReviewer Update
08 Jun 2018, 09:28So to make matters worse Nedbanks - Complaints Centre calls and assures me that they will send me all their contact details via e-mail for me to give them feedback as to how my complaint has been handled- Nothing as yet, also the branch calls and gets a junior to plan the branch manager who starters when we need to discuss the issue.... He wasn't even able to address my issues what the Heck is going on at Nedbank?????????????? bad Service Continues......
MA
Mervin A's update08 Jun 2018, 09:28
Reviewer Update
So to make matters worse Nedbanks - Complaints Centre calls and assures me that they will send me all their contact details via e-mail for me to give them feedback as to how my complaint has been handled- Nothing as yet, also the branch calls and gets a junior to plan the branch manager who starters when we need to discuss the issue.... He wasn't even able to address my issues what the Heck is going on at Nedbank?????????????? bad Service Continues......
MA
Mervin A's updateReviewer Update
15 Jun 2018, 08:31SO been a week later after all the promises on this earth has been made and to-date (Steve) whose the branch manager at Sandton Nedbank branch ignores my emails. Is there no Regional Manager that can deal with my issues..... NEdbank Going from bad to worse........ HELP!!!!!!!
MA
Mervin A's update15 Jun 2018, 08:31
Reviewer Update
SO been a week later after all the promises on this earth has been made and to-date (Steve) whose the branch manager at Sandton Nedbank branch ignores my emails. Is there no Regional Manager that can deal with my issues..... NEdbank Going from bad to worse........ HELP!!!!!!!