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shalati M

1 reviews | Active since Sept 2016

29 Sept 2016, 08:45

Bad Service and lack of proffessionalism

<p>Nedbank homeloans approved My claim (C ********** 39661)to replace ceillng, walldrop unit and paint the room. i paid a R1000 Access on the 7 of september 2016, Meason contruction and maintance was appointed to do the work, they did the work and they were not done and they promised to come back in 2 days time, which they never did, nd then reschedule to 16 september, and cancelled again saying they will come on the 24th of september, till today im still waiting for them to come, and they are queit, they dont explain or give an apology, its been almost a month now nd the room is unusable and its a mess everywhere, please assist nd if possible appoint another trustworthy contractor.</p>

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Replies (1)
Nedbank
Nedbank's reply29 Sept 2016, 08:50
Official

Dear shalati Mashele

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team