Bad service and incometency

On Sunday my wife and I did a cash deposit of R5050 to another Nedbank account at Nedbank Bank Northgate Branch.<br> <br> We received the slip saying \Cash deposit cannot be completed"however the monies were processed. The beneficiary's account is still not credited to date. <br> <br> We then went to the branch to lodge a complaint however due to the incompetency of staff such as Mary at teller 15 who has no clue on what processes are when such phenomenon's are occur. she cannot even log the transaction and her colleague Gamieda said when these errors occur at the ATM the funds reflect the next day. Its been two days still no progress and no funds.<br> <br> What is going on. Does Nedbank hire without training tellers. Such inconvenience.<br> <br> ATM's are to be balanced daily by custodians to avoid such situations. Now we are out of pocket due to negligence. does Nedbank even service their ATM's on a regular. I highly doubt it and guaranteed that ATM has a surplus/discrepancy which is my R5050<br> <br> Please help! This must not happen to anyone else. Don't deposit on Sunday apparently this always happens <br> <br> I am disgusted and thinking of changing banks<br> <br> Lindokuhle Xulu..."""