Bad service and feedback

At first very eager to help further on very bad experience with Nedbank. The new branch in Gobabis opened and I thought maybe Inshould try with them I opened my business account and app**** for an overdraft. After Very bad communication the account was opened. After that the lady Belinda told me to give them 2 days to apply for the overdraft after 2 days I phoned back they told me shes ons study leave twee weeks later still no feedback phoned her on Monday she told shes busy but will get back to me its now Wednesday still now feedback.