1 reviews | Active since Jul 2012
Bad Service and Bad Attitude from the Teller at Nedbank Kopanong Branch
<p>I am a business client of Nedbank and regularly visit Nedbank Kopanong branch to transact. For the past few days I have been assisted by the Cashier by the Name of Nini Wolf and i must say the lady is very rude and has no customer service at all. Firstly she does not greet clients , No smile at all and look at clients like they are there to incovienience her. I must say she really has a bad attitude or lack customer service training and she is really not representing the Nedbank we know very well. When we come to the bank especially a bank like Nedbank we expect nothing but the excellent service from each and every staff member as we are used to that. Its very disappointing that only one person is creating a bad experience for clients. I recommend that please to talk to her and guide her on how important customer service is and its small things like greetings, Smile and thanking client after transacting that makes a huge difference.</p>
