BAD SERVICE AND A "**** THE CLIENT" ATTITUDE!!!!

I have called in a few months ago to change my debit order details on my PL and Credit card. I changed banks and my pay date has changed.

Nothing was changed on Nedbank's side. they eventually changed the debit order date on the PL, however now i am a in arrears everytime for a few days and they have temporarily changed my debit order date for 3 months.

I called in way before my account was in arrears in order to avoid the account from going into arrears, however it still happened and now the said that they are unable to permanently change the debit order date!! how is that possible and why should I be punished for it. I have called in before the time in order to avoid this but it seems that you want people to go into arrears to charge additional interest or something.

Regarding the credit card. The same thing!!!

I called in before the time to change everything and yet no changed was done!!! last month i called in asked them to deduct the entire amount on the 7th, the debit went off on the 3rd!!!! i called again stating that they need to deduct the money.

and i am still waiting for it to be deducted. My credit rating is suffering because of this and i have done everything that i could from my side. someone even called me again to confirm the arrangement, however you guys still dont deduct!!!

WHAT MORE SHOULD I DO????? I ASKED FOR BANKING DETAILS AND I TOLD IT WOULD BE SENT TO ME I AM STILL WAITING.

Now you are most probably going to deduct on the wrong dates again and i need to pay the reverse charges and a bad credit rating!!!

THIS IS BAD!!!! I HAVE CALLED IN BEFORE IN ORDER TO AVOID THIS BUT YOU DONT CARE, ALL YOU WANT TO DO IS PROVE A BAD SERVICE AND DONT GIVE A **** ABOUT CLIENT SERVICE!!! THAT NOT IMPORTANT, EITHER THAT OR YOU DONT TRAIN YOUR STAFF PROPERLY OR DONT TEAH THEM CLIENT SERVICE. IT DOESNT SEEM IF CLIENT IS SERVICES IS FOCUS AT NEDBANK AT ALL!!!!!

YOU MIGHT AS WELL TELL EVERY CLIENT **** YOU AFTER THEY TOOK OUT A LOAN OR CREDIT FROM NEDBANK.