BAD SERVICE

I have app**** for a Nedbank Credit Card two and a half months ago via the internet. Where upon I were phoned,asked to send three months banking statements (non-internet)&a copy of my ID&OUT OF MY OWN I INCLUDED A LETTER OF MY ACCOUNTANT-I then got a call that the card has been approved. <br> Then during the same week I got a call,asking me(AGAIN)to send the same docs.The consultant informed me it's to approve my card.I told her that I have already have been approved, but send I SENT IT AGAIN!I received a sms asking me to send all docs again!I got a call on that same day,and sent it AGAIN!I got another a sms on the 3rd of March asking me to send all docs again!SENT IT AGAIN!Then on the 9th of March I got another sms , asking me to send docs again!The last week in March I got a call from a consultant, asking me to send the docs again! I SENT IT THROUGH AGAIN!I followed up every week in April up to today,phoned again,and suddenly they can't find my application,then it expired!I wanted to move my business from ABSA to Nedbank.Inherited money which I wanted to invest through Nedbank.But struggling to get a credit card for so long I can't trust *********** people with a huge amount of money