Bad service

This is to warn the public of how Nedbank will treat you as a client and make their mistakes yours. On 01/12/2025, Nedbank deducted my home loan twice from my account. This is more than 50% of my salary.

Hoping they will fix it I went to the bank in Brakpan on 02/12/2025, here I had to phone Nedbank home loans after holding 18 minutes no able person could be reached.

The employee at Nedbank came to assist she contacted Nedbank home loans on my behalf after 5 attempts she reached a person that said they will reverse this, but it will take about 72 hours.

Now sitting with a empty bank account they say I must complain it there is other cost incurred and they will consider to reverse that. Again their incompetence be bomes the problem of the client. Not to mention that responsibility a person have like buying electricity!

Nedbank I'm disappointed and disgusted!