Bad service
I went to Nedbank earlier today to close my account and I was told that the account can only be closed telephonically. I was given this “***by the bank consultant and I called the number now they are saying I should go to the branch to go closed the account. Whereas at the branch they didn’t even check anything. That’s so unprofessional of them to give me the number without checking anything of my details
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Replies (2)'s updateReviewer Update
01 Nov 2024, 13:18Mall@carnival Nedbank service is disgustingly, I went back to the branch to close the account and I explained to the lady that I was at the branch earlier and was given the number to call and she told me that I have to call the call centre again. Why am I being sent from pillar to post for closing a mere account and if I don’t close it they will be saying I owe them bank charges. Why do I have to spend money going up and down trying to close an account that I last used it in 2017
's update01 Nov 2024, 13:18
Reviewer Update
Mall@carnival Nedbank service is disgustingly, I went back to the branch to close the account and I explained to the lady that I was at the branch earlier and was given the number to call and she told me that I have to call the call centre again. Why am I being sent from pillar to post for closing a mere account and if I don’t close it they will be saying I owe them bank charges. Why do I have to spend money going up and down trying to close an account that I last used it in 2017
's updateReviewer Update
01 Nov 2024, 13:22I will never recommend this bank to anyone
's update01 Nov 2024, 13:22
Reviewer Update
I will never recommend this bank to anyone