BAD SERVICE

I am not happy with the soweto branches of Nedbank. I normally use the Jabulani Mall as it takes me 10minutes to drive there. However there are always only 2/3 tellers serving customers when it's month end. I end up spending 2hours or more standing on the Q. On the 24th of February 2016 I went to the branch to fetch my credit card and I was on the Q for 2hrs-30minutes waiting to be assisted. Sometimes you find people queuing outside to get into the bank. Its the same thing with their Maponya Mall branch. <br> <br> I would like also to say thank you to Sandile who assisted me with registering on the membership rewards when i contacted the customer care line @ 07:45. Thank you for the patience, friendliness and superb way you handled my enquiry. I was disappointed to learn that Nedbank doesn't have a service where a customer can rate or compliment a consultant that had assisted them.