RC
Ryan C
1 reviews | Active since Dec 2013
24 Feb 2016, 13:08
Bad Service
For the last 2 months, i have been reluctant to go get my ATM card at Nedbank as I know how much of a mission it is waiting in the queues just collect a card. So today i decide to brave the queue, it took over 40min just to collect an ATM card to find out that the card was going to expire in 4 months. This is such bad service and i will be reluctant again to get fetch the new card as I refused to take this card. I will wait till the very last minute until i have to fetch the card is its inconvenient waiting an hour just to collect a card which is ludicrous.
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Nedbank's replyOfficial
24 Feb 2016, 13:46Hello Caner,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply24 Feb 2016, 13:46
Official
Hello Caner,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team