LN
Lise N
1 reviews | Active since Nov 2010
21 Jan 2016, 13:28
Bad service
Trying to quickly increase my internet transfer limit!!!! Nothing quick about that. In the past the banker vould assist, but now they send you to the enquiries que, where you have to wait in a que while one of the two people available takes her lunch!!!! Really?????? What happened to personal assistance and personal bankers???? We don't have hours to stand in ques to do something that simple. So done with Nedbank.
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Replies (1)
Nedbank's replyOfficial
21 Jan 2016, 13:42Hello Lisevn,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply21 Jan 2016, 13:42
Official
Hello Lisevn,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team