1 reviews | Active since Jan 2015
Bad Service
Tried to move funds from call account to current account. Get funds not available errors. Internet banking says account problem, Investment division says not an account problem. 31 minutes on a cell phone and nothing resolved.<br> <br> Go to branch . Banker does not know anything about the type of investment account I have. Banker Phoned the call center for help. Get told after 56 minutes they will not help me till I re - FICA since it is 7 years since I FICA the last time. How much time and money must I throw down the drain to get someone that can help and does not blame a different department. I do not care where the problem is I want some results after 2 months.<br> <br> 2 months and I still can not get registration for e-billing working. Get told over and over again to try again. Now 9 times and I still can't pay Tshwane municipality with e-billing.
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
