MM
Moeketsi M

1 reviews | Active since Dec 2015

19 Dec 2015, 13:31

bad service

nedbank is a useless bank when it comes to customer care and services, I dont know why I left ABSA to come use this worthless bank.I had a debit I dont know on my account,they gave me a notification 4 days later.when I call their agents tell me they cant help me to either reverse the transaction or block it for future debit wise, why the hell do they call it a HELPLINE.I regret joining this useless bank, be sure that before January im gonna take my change somewhere where it is valued.I would not recommend it to anyone I know

0
Replies (1)
Nedbank
Nedbank's reply20 Dec 2015, 19:35
Official
Hello Moeketsi258,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team