BAD SERVICE

On the 17th of December 2015 i called the call center to re apply for the Ned bank greenbacks credit card. <br> When i called i was told that someone will call you back which of course nobody did, i then called back to find out that the call center had been off line since 09h00 yesterday and why wans't i informed.The person who i spoke to was Keerin and he told me that Samathana something like that would call me this morning or i can do the app on line and someone would call me this morning.Still nobody has called i had to call in and was told that i will only now by Tuesday the latest , that's very wrong.All the new clients are not been told the truth they have all be informed the wrong info.Does Ned bank want new clients or not.Even when you apply on line it dosent say that someone will call you back after 72 hours again bad client service.