LT
Lerato T
1 reviews | Active since Dec 2015
17 Dec 2015, 16:52
Bad Service
I really cannot understand why my account gets double debited and yet is never updated. However when I call your call centre they say my account is up to date. But cannot explain why I have an arrears amount on my statement. I spent close to 3hrs on the phone being transferred from one department to another. There was only one agent who tried to assist. I am beyond ****ed
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Nedbank's replyOfficial
18 Dec 2015, 07:44Hello LeratoThabede ,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply18 Dec 2015, 07:44
Official
Hello LeratoThabede ,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team