BAD SERVICE

The teller (Teller 9) refused me change and was very unhelpful when I asked about the procedure on how to order change. Polo Retail being a client of nedbank woud expect exelent service when we do banking in the mornings. one of The new Polo stores just moved to the Centre so I was expecting friendlier service and a warmer welcome from the teller in assisting me but instead I was met with nothing but disregard. She seemed totally unwilling to help, and as far as I know service with a smile goes a long way but she instead rolled her eyes at me and was not at all forth coming with any information. I practically had to drag everything out of her. This is unacceptable and not all what I have come to expect from a leasding bank like Standard Bank... I am Appalled!