LM
Lancelot M

1 reviews | Active since Nov 2015

10 Nov 2015, 16:42

Bad Service

Its either Nedbank doesnt know what their doing or its staff has blatant disregard of what SMEs need. We app**** for POS(point of sale system and Online secure payment) over 4 weeks ago that apparently should have taken 9 working days... You guessed it, still nothing... The attitude from manager also said alot. No customer service at all. Moving banks!!

0
Replies (1)
Nedbank
Nedbank's reply11 Nov 2015, 07:38
Official
Hello sirlancem,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team