KM
Keabetswe M
1 reviews | Active since Oct 2015
15 Oct 2015, 16:02
Bad service
I since requested a settlement letter on the 05/10/2015 and till today i havent received it ,i logged a complain on the 08/10/2015 wth the complains department they gave ref *** till today stil failed yo sent me the letter instead they keep calling to request my email adres yet they sending me statements monthly ,i am so dissapointed wth nedbank and would never recommend anyone to them ,Africank bank and Finchoice did much much better cos they were able to send me those letters immediately they proved me wrong cos thats the service i was expepecting from them ,if i would di business again i would do it with them
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Nedbank's replyOfficial
23 Oct 2015, 09:10Hello Moreetsi,
We note your frustration with the fact that your complaint has still not been resolved.
We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved.
We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply23 Oct 2015, 09:10
Official
Hello Moreetsi,
We note your frustration with the fact that your complaint has still not been resolved.
We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved.
We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team