LM
Lydia M

1 reviews | Active since Jan 2019

25 May 2019, 09:10

Bad Service

Simmonds St, Marshalltown, Johannesburg, 2001 What a service they provide to clients I get to the branch to do card replacement mind you I am the only client in the branch the tellers are busy with only God knows what I had to sit there for 15 minutes and another client comes in and immediately they get assisted I am not going to play the race card because clearly I believe they knew the was someone before this client but well I guess I was not so important.Thank you for the services provided by the bank but I will be closing the acc by Monday this branch knows nothing about service at all I am really disappointed

0
Replies (1)
Nedbank
Nedbank's reply25 May 2019, 09:30
Official
Dear Lydia M
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regardsClient Service Support