LM
Lydia M
1 reviews | Active since Jan 2019
25 May 2019, 09:10
Bad Service
Simmonds St, Marshalltown, Johannesburg, 2001 What a service they provide to clients I get to the branch to do card replacement mind you I am the only client in the branch the tellers are busy with only God knows what I had to sit there for 15 minutes and another client comes in and immediately they get assisted I am not going to play the race card because clearly I believe they knew the was someone before this client but well I guess I was not so important.Thank you for the services provided by the bank but I will be closing the acc by Monday this branch knows nothing about service at all I am really disappointed
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Replies (1)Nedbank's replyOfficial
25 May 2019, 09:30Dear Lydia M
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regardsClient Service Support
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regardsClient Service Support
Nedbank's reply25 May 2019, 09:30
Official
Dear Lydia M
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regardsClient Service Support
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regardsClient Service Support
