MM
Motsunyane M
1 reviews | Active since Sept 2018
10 May 2019, 16:39
Bad Service
I made an online credit application on the 29th of April 2019 and the application was declined. I contacted Nedbank's contact centre & sent an e-mail requesting the reason/s for declining my application and all I was told is that I didn't not meet the qualifying criteria (????). I need a detailed or more specific answer (e.g. over indebted, low credit score, default, affordability, etc).
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Replies (3)0
Replies (3)
Nedbank's replyOfficial
11 May 2019, 08:20 Dear Motsunyane Your concerns have been noted and a resolution manager will contact you to discuss the way forward. Kind regards Client Service Support
Nedbank's reply11 May 2019, 08:20
Official
Dear Motsunyane Your concerns have been noted and a resolution manager will contact you to discuss the way forward. Kind regards Client Service Support
MM
Motsunyane M's updateReviewer Update
11 May 2019, 12:24Noted, the application was for a Gold Credit Card. I will await the call from the Resolution Manager.
MM
Motsunyane M's update11 May 2019, 12:24
Reviewer Update
Noted, the application was for a Gold Credit Card. I will await the call from the Resolution Manager.
MM
Motsunyane M's updateReviewer Update
21 May 2019, 08:28Still awaiting conclusive feedback from Nedbank..
MM
Motsunyane M's update21 May 2019, 08:28
Reviewer Update
Still awaiting conclusive feedback from Nedbank..