JD
Janine D

1 reviews | Active since Sept 2017

12 Jan 2018, 13:59

Bad service

Took two years for the estate to pay beneficiaries. One beneficiary did not even receive the correct amount and Nedbank could not provide answers for this in three months. Tax clearance is still pending after all this time and Nedbank Estate services blatantly ignores any correspondence when you request feedback. Will definitely not recommend these services to anyone...

0
Replies (1)
Nedbank
Nedbank's reply15 Jan 2018, 08:54
Official

Dear Janine Domoney

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team