1 reviews | Active since Oct 2016

04 Jan 2018, 09:55

Bad service

I registered my claim on the 30th December 2017,after storm damage in Protea Glen ext 34 my claim number is C ********** 424091.I didn't got any help from Nedbank only people came after calling several times its electrician, told me they can't do anything before they put roofing. Nedbank told me the inspector will come to my house within 24 hours still no inspector.

0
Replies (2)
Nedbank
Nedbank's reply04 Jan 2018, 10:03
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

's update04 Jan 2018, 11:54
Reviewer Update
Still waiting for resolution managers.we have been sleeping in the car for the past 5 nights.if our claims should be treated with an urgent manner life will be better