JF
Jill F

1 reviews | Active since Jun 2016

23 Aug 2017, 07:27

Bad service

About three weeks had a claim from nedbank home owner insurance to replace the geyser. However, they needed to remove the cupboards to fit in the geyser. The company had to send a claim to replace to the one shelf. It is three weeks later and no one has contacted me to put the cupboard doors and replace shelf. I am making contact with the insurance company but still nothing happens.

0
Replies (1)
Nedbank
Nedbank's reply23 Aug 2017, 09:15
Official

Dear Jill Friester

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team