1 reviews | Active since Aug 2017
Bad Service
We went 3 times to Nedbank to do Fica on acc.no. ********** 936 Club account in order to do withdrawal on it. We have been promised that they will phone us when its done but no one bother to do it instead when we go to do a followup they will tell us different stories and its not fixed up to now. I even complained to their Head Office but still they didn't even bother to acknowledge my complain. Their stuff is very rude they just speak any how till they realise that you are not illeterate.
Dear Shange
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Shange
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team