Bad service
I app**** online for 2 savings pockets to be open and on the application i ticked a block to say that it should be linked to my transactional account. I got an sms later in the week to say that the savings pockets have been opened, the sms was so unprofessional, it had no contact details or reference number, absolutely nothing. The savings pockets are not even showing on my banking profile. I called the call centre, nobody knows whats going on, and they say i need to go to the branch. What must i go to the branch for, because on the application i asked for the accounts to be linked to my banking profile. Absolutely disgusting service
Dear Tanz
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Tanz
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team